Terms & Conditions


1. Header Information
This is an agreement between you and Fizz Fashion ("Us" or "We").

2. Overview
2.1 These are the terms and conditions under which we agree to supply You with the items of clothing, accessories or other products ordered by You on our Website ('Goods').

2.2 They describe the terms on which We will sell the Goods to You. In particular, We must deliver the correct Goods to the right place at the agreed time in good condition, and they explain our liability to You if We fail to meet these standards.

2.3 They also explain that You must pay Us the correct price, and when legal ownership of the Goods passes from Us to You. These issues are important for insurance and risk purposes, and so We have also included a clause to explain the position if Goods are damaged or delayed for reasons outside anyone's control (including natural causes).

This introduction is designed to give You an overview of the terms and conditions, but it is not part of the terms and conditions themselves.

3. The Contract
3.1 By placing an order for Goods you agree to be bound by these terms and conditions. 

3.2 We will then send to you a confirmatory email that will tell you that the Goods have been despatched. It is only when We send You a despatch email that You will have a binding Contract with Us, and these Conditions are part of it. 

3.3 You should note therefore that the price for the Goods set out on the Website is not a legally enforceable offer to sell You the Goods at that price.

3.4 This Contract is our entire Agreement. No previous statements or representations that We have made to You form part of the Contract unless they are written into it. This includes samples, drawings, advertising, catalogues and other promotional or descriptive material.

3.5 If either of Us needs to give the other a notice under the Contract ('Notice'), the Notice must be given properly to be effective. Clause 10.4 explains how to give a proper Notice.

3.6 If You are a consumer (and not someone purchasing from us in the course of a business) You may cancel the contract within 14 days of receipt of the Goods. If you do cancel the contract you will be entitled to a refund of the price paid for the Goods in accordance with our refunds policy. You must send us a Notice telling us that you are cancelling the contract.

4. The Goods
4.1 The Goods are described on our Website. 

4.2 We reserve the right at any time to change or amend the description of the Goods on our Website for any reason but We will take all reasonable steps to make sure that any description set out on the Website is up to date and accurate. 

5. Delivery of the Goods
5.1 The Despatch Email will confirm the date of your  Order, the Order reference number and the type and quantity of Goods.

5.2 Delivery dates are approximate, and time of delivery is not of the essence.

5.3 We will deliver the Goods to the address you have notified to us in your Order within 14 working days of your Order stock permitting. Delivery will be completed when the Goods are Delivered to you by our courier.

5.4 If You do not accept delivery of the Goods within 14 days of our Notice date, delivery will be completed at 9:00 am on the 15th day after the Notice date. We will then store the Goods and charge you for all storage and related costs (including insurance) until delivery actually takes place. If You have still not taken delivery after 28 days, We are allowed to sell the Goods (or some of them), in which case We will pay You any excess of the sale price over the price You owe Us (less our storage and selling costs). If the sale price is below the price you owe us, we will charge you for the shortfall.

5.6 If We fail to deliver the Goods, our liability will be limited to your costs of obtaining replacements of similar type and quality at the cheapest available price, less the price of the Goods. We will not be liable for non-delivery if You give Us inadequate delivery or other supply instructions.

6. Warranty
6.1 We want You to be satisfied with the quality of the Goods and so We offer You the following warranty for 14 days from the delivery date:
6.1.1 the Goods are the same in all material respects as their description;
6.1.2 the Goods are free from material defects; and
6.1.3 the Goods are of satisfactory quality (within the meaning of the Sale of Goods Act 1979).

6.2 If You discover that some or all of the Goods do not meet our warranty standards, We will either replace them or refund You the price of the defective Goods. This will only apply, however, if You have done the following:
6.2.1 given Us Notice of the defect during our warranty period and within 14 days of discovering it; and
6.2.3 at your own expense returned the Goods to Us at our premises if requested.

6.3 Our warranty does not apply if:
6.3.1 You continue to use the Goods after You have given Us Notice of a defect;
6.3.2 the defect has arisen because You have failed to follow any written or oral instructions on the care of the Goods;
6.3.3 the defect arises because We followed your instructions, specifications, drawing or design;
6.3.4 You alter or repair the Goods without previously getting our written consent;
6.3.5 the defect is a result of fair wear and tear, negligence, abnormal storage or working conditions, or wilful damage;
6.3.6 changes have been made to the Goods to comply with applicable regulations.

6.4 Our warranty only applies on the terms of this clause, but it also applies on the same terms to any repaired or replacement Goods that We supply.

6.5 Sections 13-15 of the Sale of Goods Act 1979 are excluded to the extent that the law permits (these laws imply protections into a contract that are similar to the warranty that We have given You in this clause 6).

7. Title and Risk
7.1 Ownership in the Goods passes when You have paid Us for them in full. 

[7.2 If anything listed in clause 9 happens, or We think it is reasonably likely to happen, before our title to the Goods has passed to You, We will want to protect our title and the Goods themselves. You must notify Us of such circumstances immediately, but in any event We may ask You to deliver up the Goods to Us; if You fail to do this straightaway, We will have the right to enter your premises and recover the Goods, or to enter premises owned by anyone who is storing the Goods and remove them. We will not have this right of entry, however, if You have sold the Goods or incorporated them into another product so that they can't be separated.]

7.3 This clause 7 will continue to have legal effect even after the rest of the Contract comes to an end.

8. Price and Payment
8.1 The price of the Goods is stated in the Despatch Email. It is exclusive of VAT, packaging, insurance and transport costs for which We will invoice You.

8.2 We are allowed to increase the price, by giving You a Notice of increase up to [Number] days before We deliver the Goods, to take into account any of the following:

8.2.1 factors beyond our control (examples include tax changes, foreign exchange fluctuations, increases in the costs of labour, manufacturing, and/or materials etc);

8.2.2 changes in delivery dates, or quantities, types, or specifications of Goods that You have asked for;

8.2.3 delay caused by You, or your supplying Us with inadequate or inaccurate instructions. 

9. Insolvency, Incapacity and Breach
9.1 If any of the events listed below takes place, or if We think that any of them is likely to happen and We send You a Notice, We may cancel or suspend delivery of the Goods under this Contract and any other contract that We have with You, and You must immediately pay Us all sums that You owe Us for Goods delivered. We are also allowed to charge You a storage charge for any undelivered Goods. The events are:
9.1.1 You stop, or threaten to stop, paying your debts (this includes your failure to pay Us for the Goods on time as set out in clause 8);
9.1.2 You are unable to pay your debts as they fall due, or are deemed to be unable to pay your debts within the meaning of the
Insolvency Act 1986;
9.1.3 You negotiate with any creditors to reschedule your debts, or You enter into any arrangement or compromise with your creditors
concerning your debts;
9.1.4 a petition is filed, a notice is given, a resolution is passed or an order is made for your winding-up (other than as part of a solvent
amalgamation), or for your bankruptcy;
9.1.5 one or more of your creditors or charges of any kind becomes entitled to appoint an administrative receiver or takes possession of
any of your assets, or any other legal action is taken against your assets;
9.1.6 a court application or order is made for the appointment of an administrator over You and your affairs;
9.1.7 You stop carrying on business, or threaten to do so;
9.1.8 (if You are an individual) You die or lose physical or mental capacity;
9.1.9 You seriously breach your Contract with Us.

10. Liability Limitations
10.1 We will not be liable to You for any loss of profit or any consequential loss arising from our Contract with You, and our total liability to You under the Contract will not exceed the price of the Goods.

10.2 These Conditions do not limit our liability for death, personal injury caused by our negligence, fraud, breach of the terms implied by section 12 of the Sale of Goods Act 1979, defective products under the Consumer Protection Act 1987, or any other matter that the law says We can't exclude.

10.3 Neither of Us will be liable to the other for failure or delay in carrying out this Contract which is caused by an event beyond our reasonable control, which We could not have foreseen or which was unavoidable. This includes industrial disputes, energy or transport failures, acts of God, war, terrorism, civil unrest, explosions, mechanical breakdown, natural disasters, malicious damage, or default of suppliers or sub-contractors.

11. General
11.1 We are allowed to assign, transfer, charge or sub-contract our rights and obligations under this Contract, but You may not do any of these things unless We have previously agreed in writing that You can.

11.2 Nobody other than We and You may rely on any terms of this Contract.

11.3 Changes to the Contract are only binding if We agree them in writing, sign them and give You a copy.

11.4 If either of Us wishes to give a notice to the other under the Contract, We must give it in writing and either deliver it or send it by first class post to the other's registered office (or another address specifically given to the sender for this purpose). Delivery by post will be regarded as completed by 9:00 am on the second day after posting. This arrangement does not apply to the service of any documents in legal proceedings.

11.5 Delay in exercising a right under the Contract will not take away that right or any other right.

11.6 The Contract is governed by English law and the courts of England and Wales will have exclusive jurisdiction to deal with any disputes arising from it.

12. Terms of Website Use
12.1 You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.

12.2 You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).

12.3 You agree to follow our acceptable use policy. 

12.4 If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.

12.5 Only use the site as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely. 

12.6 We frequently update the site and make changes to it, but we don?t have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.

12.7 We follow our privacy policy in handling information about you. You can read our policy at. 

12.8 By using the site, you agree to us handling this information and confirm that data you provide is accurate.

[12.9 If you order goods or services from us through the Website, your order will take place under our Terms and Conditions.


RULES, terms & Conditions for ONLine Competitions

Users must follow the instruction on the selected Social Media post in order to enter the Competition (e.g like and comment or like and share the relevant post).

If commenting for an entry, Users can enter multiple times by commenting multiple times on the post.

For ‘comment’ competitions running across both our social media accounts (Facebook and Instagram), all comments across both platforms will be allocated a number between 1 and the final number of entries over each platform. The winning number will be selected by an online random number generator.

Winner will be selected on the stated closing day. All competition winners will be announced before 23:59pm on the stated closing day.

Winner will be informed by Social Media and physical prizes will be posted to the address provided by the Winner. Digital prizes, for example gift vouchers, will be emailed to the winner on the email address they provide when notified of their win.

If we cannot contact the prize winner within 7 days of the winner being announced, then the prize will be reallocated to a new winner.

If a winner’s account is deemed to be a spamming account, we reserve the right to revoke and reallocate the prize.

Prizes are not eligible for return for refund, or exchange (unless faulty upon arrival - in which case T&Cs for faulty product apply as above). Prizes are not eligible for re-sale.

Competition Gift Vouchers will expire after 6 months, unless stated otherwise.